Registration
You must be registered to order with URBNCASE. Please don’t forget username and password for the next order.
Payment Types
URBNCASE accepts the following Bank Payment and Paypal.
Promotional Coupons Codes and Gift Vouchers
If you are using a promotional coupons codes or Gift Vouchers please enter it in the cart page. The discount will automatically be calculated.
One Coupons Codes or Gift Vouchers is only valid for one transaction and can’t be the money.
Errors and Omissions
Please be aware that prices and availability are subject to change without notice. We make every effort to insure the accuracy of the information of our site and when errors are discovered, we will correct them. Be advised that URBNCASE reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions including after an order has been submitted.
In the case of errors or omissions on the website URBNCASE reserve the right to refund your order prior to the goods being despatched.
URBNCASE reserve the right to cancel any order if the product is no longer available. No compensation will be paid in such cases but customers will be notified and reimbursed for the full cost of the order.
Every care has been taken to ensure that the descriptions and specifications of URBNCASE products are correct. The colours shown on the website are a close representation, but slight variations in the actual product colours may occur due to different screen resolutions and browsers.
Order Confirmation
You will receive an email to confirm successful payment. If you have a problem processing your payment online or are not certain if your payment was successful please call us on +62 8128 7777 453 or email order@urbncase.com
Prices
Prices using the exchange rate US Dollars ($) and Indonesian Rupiah (IDR). Prices exclude value added tax. Local import duties may be payable by the recipient on receipt of the order.
Out of Stock Product and Pre-Orders
We will not produce the out of stock product, and we did not receive pre-orders. we can afford to produce the out of product if in large quantities.
Amending or Cancelling an Order
If you would like to amend your order, please call us on +62 8128 7777 453 or email order@urbncase.com Please note that once an order has been processed URBNCASE are unable to cancel or amend it.