Repair Service Policy
URBNCASE offers a free repair service for the lifetime of the product with valid proof of purchase where a crash or accident has damaged a garment or a failure has occurred even after significant usage.
This service also applies to garments outside the 30 day return policy, and where the damage is not due to manufacturing faults.
You should consult with us before doing this repair service.
Please contact us on +62 8128 7777 453 or email info@urbncase.com